Outage in Sage
Brightpearl - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Sage's Brightpearl service experienced an intermittent issue that prevented North American customers from accessing the application UI for approximately 58.7 hours. The incident affected the Brightpearl component and required investigation and monitoring before being fully resolved. The service was restored to normal performance with ongoing monitoring to prevent recurrence.
We have identified an intermittent issue where customers in North America cannot access the application UI. We are currently investigating.
Components affected
Sage BrightpearlTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/13/2026 07:14AM
The issue is resolved and the service continues to perform as expected.
MONITORING
10 days ago - at 04/10/2026 11:01PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
10 days ago - at 04/10/2026 08:34PM
We have identified an intermittent issue where customers in North America cannot access the application UI. We are currently investigating.
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