Outage in Sage
Banking Service - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Intacct customers globally experienced a 63.4-hour outage preventing them from establishing bank connections through AccessPay. The banking service was completely unavailable during this period, affecting financial operations and connectivity. The issue was identified, a fix was implemented, and service was restored with ongoing monitoring to prevent recurrence.
We have identified an issue where global Sage Intacct customers are not able to establish bank connections using AccessPay. We are currently investigating.
Components affected
Sage Banking Service Sage Intacct Sage Intacct Sage Intacct Sage Banking Service Sage Banking Service Sage Banking Service Sage Banking Service Sage IntacctTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/16/2026 11:57AM
The issue is resolved and the service is available and performing as expected.
MONITORING
about 2 months ago - at 04/16/2026 11:13AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
IDENTIFIED
about 2 months ago - at 04/15/2026 04:21PM
We have identified the cause of the issue and we are working on a fix.
IDENTIFIED
about 2 months ago - at 04/14/2026 10:59AM
We are continuing to investigate the cause of the issue.
We apologise for any inconvenience this might cause.
IDENTIFIED
about 2 months ago - at 04/14/2026 10:52AM
We have identified an issue where global Sage Intacct customers are not able to establish bank connections using AccessPay. We are currently investigating.
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