Sage's AutoEntry service experienced degraded performance for 19.5 hours, with customers globally reporting slowness when using the platform. The issue was identified and a fix was implemented, with the service restored to normal performance levels. The incident has been resolved and AutoEntry is now operating as expected.
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The issue is resolved and the service is available and performing as expected.
We have identified the cause of the issue and we are working on a fix.
We appreciate your patience while we work to resolve the issue.
We have identified that customers globally are experiencing slowness when using AutoEntry. We have identified the cause of the issue and we are working on a fix.
We apologise for any inconvenience this might cause.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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