Sage experienced download and newsfeed issues affecting multiple products and services in France, including My Sage, Sage 50 FR, Sage FRP 1000, Sage 100 Payroll, Sage X3, Partner Hub, and several other business applications. The affected products remained operational during the incident, but users experienced problems downloading files and accessing newsfeeds, with some slowness persisting even after download services were restored. The issue was resolved after approximately 280 hours, with all services returning to normal performance.
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Le problème est résolu et le service continue de fonctionner comme prévu.
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The issue is resolved and the service continues to perform as expected.
Les services de téléchargement sont désormais disponibles, et nous travaillons actuellement au téléchargement des derniers fichiers pour l’ensemble des produits. Certains clients peuvent rencontrer des lenteurs lors du téléchargement des fichiers, et nous enquêtons actuellement sur la cause.
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The download services are now available, and we are currently working on uploading the latest files for all the products. Some customers will experience some slowness when trying to download files and we are currently investigating the cause.
Nous avons identifié la cause du problème et nous travaillons à la résolution. Les produits dont les téléchargements sont affectés restent opérationnels.
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We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
The products for which the downloads are affected continue to be operational.
Nous poursuivons actuellement l’investigation de l’incident. Nous vous remercions de votre patience pendant que nous travaillons à sa résolution.
Les produits pour lesquels les téléchargements sont affectés restent pleinement opérationnels.
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We are continuing to investigate the issue. We appreciate your patience as we work to resolve this issue.
The products for which the downloads are affected continue to be operational.
Nous sommes conscients de problèmes de téléchargement et de flux d’actualités affectant les produits/services suivants en France.
Les produits/services concernés incluent, sans s’y limiter :
Produits/Services concernés :
My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Paie
Partner Hub
Sage X3
Belgique/SI
Espace Partenaire pour Small
Expert Comptable (GE)
Sage 100 / EDI / Paie
Batigest (Gamme PE)
Sage X3
Nous menons actuellement des investigations.
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We are aware of download and newsfeed issues impacting the following products/services in France.
The Products/Services affected include but are not limited to:
My Sage
Sage 50 FR
Sage FRP 1000
Sage 100 Payroll
Sage X3
Partner Hub
Belgique/SI
Espace Partenaire pour Small
Expert Comptable (GE)
Sage 100/ EDI / Paye
Batigest (Gamme PE)
Sage X3
We are currently investigating.
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