Outage in Sage
Cloud Services - Major Outage
Resolved MajorIncident Report
Summary AI Generated
Sage experienced a major outage affecting Cloud Services, Sage FRP 1000 (FR), and Sage X3 Cloud for 1.8 hours, preventing Europe region customers from accessing services. The issue was caused by an outage from Sage's cloud hosting provider. The problem was resolved after Sage worked with their cloud provider to restore service availability and performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/27/2026 01:29PM
The issue is resolved and the services are available and performing as expected.
IDENTIFIED
about 1 month ago - at 04/27/2026 11:59AM
We have identified an issue preventing Europe region customers from accessing services due to an outage from our Cloud hosting provider.
We are engaged and working with the Cloud provider to resolve this issue.
INVESTIGATING
about 1 month ago - at 04/27/2026 11:41AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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