Outage in Sage
Sage Business Docs - Major Outage
Resolved MajorIncident Report
Summary AI Generated
Sage Business Docs experienced a major outage that lasted 11 minutes on April 27th, 2026. The service was completely unavailable during this period, preventing users from accessing business document functionality. The incident was resolved quickly, with the service restored within the brief timeframe.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/27/2026 02:01PM
Le problème est résolu et le service est disponible et fonctionne comme prévu.
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El problema está resuelto y el servicio está disponible y funciona como se espera.
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Das Problem ist behoben, und der Dienst ist verfügbar und funktioniert wie erwartet.
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The issue is resolved and the service is available and performing as expected.
IDENTIFIED
about 1 month ago - at 04/27/2026 12:18PM
Nous avons identifié que Sage Business Docs est indisponible pour les clients. Cela entraîne les impacts suivants :
Les clients utilisant Sage Active dans le monde entier ne peuvent pas téléverser ni gérer des fichiers.
Les clients utilisant Sage 50 FR rencontrent une erreur lorsqu’ils tentent de gérer des fichiers et reçoivent des messages d’erreur lorsqu’ils essaient d’accéder à leur FTP.
Nous sommes actuellement en cours d’investigation.
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Hemos identificado que Sage Business Docs no está disponible para los clientes. Esto está provocando el siguiente impacto:
Los clientes que utilizan Sage Active a nivel global no pueden subir ni gestionar archivos.
Actualmente estamos investigando.
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Wir haben festgestellt, dass Sage Business Docs für Kunden nicht verfügbar ist. Dies führt zu folgenden Auswirkungen:
Kunden, die Sage Active weltweit nutzen, können keine Dateien hochladen oder verwalten.
Wir untersuchen den Vorfall derzeit.
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We identified that Sage Business Docs is unavailable for customers. This is resulting in the following impact:
-Customers using Sage Active globally are unable to upload and manage files.
-Customers using Sage 50 FR, are getting an error when trying to manage files, and getting errors messages when trying to access their FTP.
We are currently investigating.
INVESTIGATING
about 1 month ago - at 04/27/2026 11:43AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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