Outage in Sage
E-Mail Functionality - Partial Outage.
Minor
April 29, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We have identified that customers in the UK, Ireland and ZA are getting an error message when trying to use the email functionality on the following products:
-Sage 50 Accounts UK
-Sage 50 Payroll UK
-Sage 50 Payroll Ireland
-Sage 50c ZA
-Sage Pastel Payroll
We are currently investigating.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 8 hours ago - at 04/30/2026 11:09AM
We are continuing to investigate the cause of the issue.
As a workaround, when using the following listed below, customers can save the e-mail as draft and then send the saved draft.
-Sage 50 Accounts UK
-Sage 50 Payroll UK
-Sage 50 Payroll Ireland
We apologise for any inconvenience this may cause.
INVESTIGATING
1 day ago - at 04/29/2026 08:32AM
We have identified that customers in the UK, Ireland and ZA are getting an error message when trying to use the email functionality on the following products:
-Sage 50 Accounts UK
-Sage 50 Payroll UK
-Sage 50 Payroll Ireland
-Sage 50c ZA
-Sage Pastel Payroll
We are currently investigating.
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