Outage in Sage
Brightpearl - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Sage's Brightpearl service experienced degraded performance for 21.2 hours, with customers in Europe encountering intermittent errors when using the service. The issue was identified as affecting European users specifically and required extended monitoring before being fully resolved. The service has since returned to normal performance levels.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage BrightpearlTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 04/30/2026 10:02AM
The issue is resolved and the service continues to perform as expected.
MONITORING
1 day ago - at 04/29/2026 02:04PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
1 day ago - at 04/29/2026 01:17PM
We have identified an issue causing customers in Europe to experience intermittent errors when using the service.
We are currently investigating.
INVESTIGATING
1 day ago - at 04/29/2026 12:52PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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