Sage DPW Cloud experienced a partial outage lasting 7.4 hours, where a small subset of customers in Austria encountered prolonged loading times, error messages, and timeouts when navigating the service. The issue was investigated and resolved, with the service returning to normal performance and being closely monitored to prevent recurrence.
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The issue is resolved and the service continues to perform as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We identified an issue where a small subset of customers in Austria are experiencing a prolonged loading time when navigating the service. Some are getting error messages and timeouts. We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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