Outage in Sage
My Sage - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage experienced a partial outage affecting Spanish customers who were unable to access my.sage.es and received "Not identified" error messages when attempting to log in. The My Sage component was impacted for 21 minutes before the service was restored and returned to normal operation.
Hemos identificado que los clientes en España no pueden acceder a my.sage.es. Al intentar iniciar sesión, se les muestra un mensaje de error "No Identificado".
Actualmente estamos investigando.
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We have identified that customers in Spain are unable to access my.sage.es. When trying to log in they are presented with a "Not identified error message".
We are currently investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 05/06/2026 08:39AM
El problema está resuelto y el servicio está disponible y funcionando según lo esperado.
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The issue is resolved and the service is available and performing as expected.
INVESTIGATING
30 days ago - at 05/06/2026 08:21AM
Hemos identificado que los clientes en España no pueden acceder a my.sage.es. Al intentar iniciar sesión, se les muestra un mensaje de error "No Identificado".
Actualmente estamos investigando.
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We have identified that customers in Spain are unable to access my.sage.es. When trying to log in they are presented with a "Not identified error message".
We are currently investigating.
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