Outage in Sage
Payments Acceptance Service - Major Outage
Resolved MajorIncident Report
Summary AI Generated
Sage's Payments Acceptance Service experienced a major outage lasting 1.7 hours, preventing customers in Europe and North America from accessing the service. The issue was identified as affecting payment processing capabilities across these regions. The service was fully restored and returned to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/07/2026 11:11AM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
5 days ago - at 05/07/2026 10:06AM
We have identified an issue preventing customers in Europe and North America from accessing the service. We are currently investigating.
INVESTIGATING
5 days ago - at 05/07/2026 09:33AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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