Outage in Sage
Sage Global KnowledgeBase - Major Outage
Resolved MajorIncident Report
Summary AI Generated
The Sage Global KnowledgeBase experienced a major outage that prevented customers globally from accessing the service for 1.6 hours. The issue was identified as a service access problem affecting all users worldwide. The outage was resolved and the service returned to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/10/2026 11:13AM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
2 days ago - at 05/10/2026 09:57AM
We have identified an issue preventing customers globally from accessing the service.
We are currently investigating.
INVESTIGATING
2 days ago - at 05/10/2026 09:39AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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