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Outage in Sage

E-Invoicing - Degraded Performance

Resolved Minor
May 11, 2026 - Started about 22 hours ago - Lasted about 18 hours
Official incident page

Incident Report

Summary AI Generated

Sage's E-Invoicing service experienced degraded performance for 17.7 hours, with an intermittent issue preventing French customers from onboarding to the platform. The service has been restored and is now performing as expected.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage E-Invoicing

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 05/12/2026 11:18AM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING about 21 hours ago - at 05/11/2026 05:57PM

We have identified an intermittent issue preventing French customers from onboarding to the E-Invoicing platform. We are currently investigating.

INVESTIGATING about 22 hours ago - at 05/11/2026 05:38PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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