Outage in Sage
Sage Intacct - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Intacct experienced a 23.3-hour partial outage where customers encountered incorrect currency displays when processing payments and some transaction delays. The issue was identified as a global problem affecting payment processing functionality, while all other product features continued to work normally. The root cause was identified and fixed, with the service returning to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 05/13/2026 05:03PM
The issue is resolved and the service continues to perform as expected.
MONITORING
23 days ago - at 05/12/2026 09:45PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
IDENTIFIED
24 days ago - at 05/12/2026 06:04PM
We have identified a global issue where customers may see incorrect currency when processing payments.
All other product functionality is performing as expected.
The root cause has been identified, and we are actively applying a fix. During this time, you may experience some transaction delays.
Thank you for your patience as we work to resolve this issue.
INVESTIGATING
24 days ago - at 05/12/2026 05:49PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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