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Outage in Sage

Sage Intacct - Partial Outage

Resolved Minor
June 01, 2026 - Started 3 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Sage Intacct experienced a 47-hour partial outage affecting customers in North America with performance degradation and timeout issues, along with API connectivity problems for Sage Intelligent Time users. The service has been restored and is performing as expected, with ongoing monitoring to prevent recurrence.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Intacct Sage Intelligent Time

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/03/2026 07:18PM

The issue is resolved and the service continues to perform as expected.

MONITORING 3 days ago - at 06/02/2026 12:09AM

We have identified that customers that use Sage Intelligent time to connect via API with Sage Intacct were also impacted by this issue.

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 3 days ago - at 06/01/2026 08:38PM

We have identified an issue where customers in North America are experiencing performance degradation and timeout issues when using the application. We are currently investigating.

INVESTIGATING 3 days ago - at 06/01/2026 08:09PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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