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Outage in Sage

Brightpearl - Degraded Performance

Resolved Minor
June 01, 2026 - Started 3 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Sage's Brightpearl service experienced degraded performance for 14.4 hours, with users encountering missing icons in the interface. The core functionality remained operational and customers were able to perform their usual tasks throughout the incident. The service performance was restored to expected levels, though investigation into the missing icons issue continued.

We have confirmed that customers are able to perform their usual tasks and the service is performing as expected. We will continue to investigate the missing icons issue.
Components affected
Sage Brightpearl

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MONITORING 3 days ago - at 06/01/2026 09:01PM

We have confirmed that customers are able to perform their usual tasks and the service is performing as expected. We will continue to investigate the missing icons issue.

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