Sage Intacct experienced a partial outage that prevented a subset of US customers from accessing the service for approximately 2.4 hours. The issue was identified as affecting only certain customers rather than the entire user base. The service was restored and returned to normal operation.
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The issue is resolved and the service continues to perform as expected.
We identified that a subset of customers in the US were unable to access the service for a brief period of time.
The service is now restored and the service is working as expected.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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