Outage in Sage
E-Invoicing - Invoicing
Resolved MinorIncident Report
Summary AI Generated
Sage experienced an issue with their E-Invoicing service where customers in France were unable to complete onboarding due to system errors. The incident lasted 28.5 hours, during which new users could not successfully set up their e-invoicing accounts. The service was restored and returned to normal performance after monitoring confirmed the issue was fully resolved.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage E-InvoicingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 06/04/2026 01:54PM
The issue is resolved and the service is available and performing as expected.
MONITORING
1 day ago - at 06/03/2026 12:21PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
2 days ago - at 06/03/2026 09:59AM
We have identified an issue affecting customers in France using E‑invoicing, where onboarding is failing due to errors.
We are currently investigating.
INVESTIGATING
2 days ago - at 06/03/2026 09:26AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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