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Outage in Sage

Sage Expense Management - Degraded Performance

Minor
August 19, 2026 - Started 6 days ago
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Expense Management

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 08/24/2026 07:32AM

Significant progress in clearing the settlement backlog has been made. Processing of the remaining backlog is continuing. We appreciate your patience and we will let you know as this issue is resolved.

IDENTIFIED 5 days ago - at 08/20/2026 04:00PM

Settlements are now processing successfully. Processing of the remaining backlog is ongoing. Thank you for your patience and understanding as we work to resolve this issue.

IDENTIFIED 6 days ago - at 08/19/2026 09:51AM

We have identified that customers in North America are experiencing delays in receiving transaction settlements from Visa. All other product functionality is working as expected. We are currently investigating.

INVESTIGATING 6 days ago - at 08/19/2026 09:29AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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