Outage in SailPoint
Bulk Attribute synch is currently experiencing a service disruption.
Resolved MinorIncident Report
SailPoint is investigating an issue with bulk attribute synch that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Components affected
SailPoint N. Virginia us-east-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/17/2025 02:14AM
This incident has been resolved.
MONITORING
10 months ago - at 07/17/2025 01:33AM
Teams to continue to monitor the backlog draining and system performance is improving. Updates will be provided as progress is made.
MONITORING
10 months ago - at 07/17/2025 12:59AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 07/16/2025 11:22PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 07/16/2025 09:59PM
Teams continue to work on improving Attribute Synch settings to improve processing speeds. Updates will be provided as progress is made.
MONITORING
10 months ago - at 07/16/2025 08:45PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 months ago - at 07/16/2025 07:12PM
Teams continue to investigate this issue and updates will be provided as soon as possible.
INVESTIGATING
10 months ago - at 07/16/2025 06:18PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 07/16/2025 05:49PM
SailPoint is investigating an issue with bulk attribute synch that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
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