Outage in SailPoint

Some customers may be seeing performance degradation in IdentityNow

Resolved Major
August 05, 2025 - Started about 12 hours ago - Lasted 14 minutes
Official incident page

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Outage Details

SailPoint is investigating an issue with IdentityNow that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 08/05/2025 05:20PM

The SailPoint team has mitigated the service disruption with IdentityNow.

INVESTIGATING about 12 hours ago - at 08/05/2025 05:08PM

SailPoint is investigating an issue with IdentityNow that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

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