Outage in SailPoint

Identity Security Cloud customers may be experiencing issues when logging into tenants

Resolved Major
September 18, 2025 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

Need to monitor SailPoint outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SailPoint, and never miss an outage again.
Start Free Trial

Outage Details

We have identified issues with customers accessing their tenant. Our engineering team is currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/18/2025 09:46PM

This issue has been resolved.

IDENTIFIED about 9 hours ago - at 09/18/2025 09:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 9 hours ago - at 09/18/2025 09:27PM

We are continuing to investigate this issue and will provide updates as soon as they are available.

INVESTIGATING about 9 hours ago - at 09/18/2025 08:49PM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 09/18/2025 08:46PM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 09/18/2025 08:42PM

We have identified issues with customers accessing their tenant. Our engineering team is currently investigating the issue.

Latest SailPoint outages

Identity Security Cloud is experiencing connectivity issues - 7 days ago
Staging environments in all regions experiencing errors after login - 9 days ago
NERM non-SSO collaboration portal is currently experiencing a service disruption - 10 days ago
Workflows is currently experiencing a service disruption. - 13 days ago
Workflows in Staging US EAST 1 are currently experiencing a service disruption. - 16 days ago

Status Page Aggregator with Early Outage Detection. Never Miss Vendor Downtime.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook