Identity Security Cloud is restored. We are currently validating functionality.

Services are restored and we are currently validating functionality. While the majority of issues have been resolved, some isolated problems may still occur. If you experience any difficulties, please don't hesitate to open a support case so we can assist you.

At this time we have mitigated the systems related issues triggered by the service provider outage from 10/20/25 . We continue to monitor the health of the environment to ensure there is no further impact.

At this time, the impact is isolated to the US-East-1 region. Our teams are actively addressing intermittent issues that may still be affecting some customers in this region. We appreciate your patience as we work towards full resolution.

SailPoint is actively working to recover from the recent major service provider outage that impacted our customers. While the service provider has declared the outage cleared, we are still addressing the cascading effects on our services. We understand the disruption this has caused and are making every effort to restore full functionality as quickly as possible. We will continue to provide updates as the situation evolves.

SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.

SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.

We are continuing to monitor for any further issues.

SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.

SailPoint continues to monitor as systems recover from the outage from the service provider. Updates will be provided as they become available.

SailPoint is continuing to monitor an issue with a major cloud service provider that is impacting our platforms. We will provide an update upon resolution.

SailPoint is continuing to monitor an issue with a major cloud service provider that is impacting our platforms. We will provide an update upon resolution.

SailPoint is monitoring an issue with a major cloud service provider that is impacting our platforms. We will continue to monitor the service disruption and will provide an update upon resolution.