Outage in SailPoint

Workday connector aggregations are currently experiencing issues.

Resolved Minor

November 03, 2025 - Started 4 months ago - Lasted 8 days
Official incident page

Incident Report

SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

Components affected

SailPoint N. Virginia us-east-1 SailPoint Oregon us-west-2 SailPoint Frankfurt eu-central-1 SailPoint London eu-west-2 SailPoint Sydney ap-southeast-2 SailPoint Canada ca-central-1 SailPoint Tokyo ap-northeast-1

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/11/2025 06:34PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 11/07/2025 03:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 11/03/2025 09:53PM

This issue has been isolated to a maintenance activity being executed by Workday. Sailpoint does have a workaround that may work for some customers and that is posted here https://community.sailpoint.com/t5/Identity-Security-Cloud-Updates/Workday-connector-aggregations-are-currently-experiencing-issues/ba-p/273750#M1528. The maintenance does not have a published end time but Sailpoint will continue to monitor and update as information is available to us.

INVESTIGATING 4 months ago - at 11/03/2025 07:21PM

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