Outage in SailPoint

Workday connector aggregations are currently experiencing issues.

Resolved Minor
November 03, 2025 - Started 17 days ago - Lasted 8 days
Official incident page

Incident Report

SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Components affected
SailPoint London eu-west-2 SailPoint N. Virginia us-east-1 SailPoint Tokyo ap-northeast-1 SailPoint Sydney ap-southeast-2 SailPoint Oregon us-west-2 SailPoint Canada ca-central-1 SailPoint Frankfurt eu-central-1

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/11/2025 06:34PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 11/07/2025 03:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED 17 days ago - at 11/03/2025 09:53PM

This issue has been isolated to a maintenance activity being executed by Workday. Sailpoint does have a workaround that may work for some customers and that is posted here https://community.sailpoint.com/t5/Identity-Security-Cloud-Updates/Workday-connector-aggregations-are-currently-experiencing-issues/ba-p/273750#M1528. The maintenance does not have a published end time but Sailpoint will continue to monitor and update as information is available to us.

INVESTIGATING 17 days ago - at 11/03/2025 07:21PM

SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

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