Outage in SailPoint

The Fedramp environment is currently experiencing a service disruption.

Resolved Minor
November 18, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

SailPoint is investigating an issue with FedRamp that is currently impacting some of our customers. This outage is related to a third party provider that has declared an outage. Customers may experience intermittent 5xx errors.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/18/2025 09:37PM

The service disruption impacting the FedRAMP environment has been Mitigated.

MONITORING 2 days ago - at 11/18/2025 04:46PM

A workaround has been implemented and SailPoint continues to monitor the status of the third party provider outage.

INVESTIGATING 2 days ago - at 11/18/2025 03:25PM

SailPoint is investigating an issue with FedRamp that is currently impacting some of our customers. This outage is related to a third party provider that has declared an outage. Customers may experience intermittent 5xx errors.

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