Outage in SailPoint
Search and Identity Profiles in the staging us-east-1 environment is experiencing a service degradation
Resolved MinorIncident Report
SailPoint is investigating an issue with Search and Identity Profiles in Identity Security Cloud, that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Components affected
SailPoint N. Virginia us-east-1Need to monitor SailPoint outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 01/27/2026 04:51PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 01/27/2026 04:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 01/27/2026 02:36PM
We are continuing to investigate this issue. We are working on addressing the service disruption and will provide an update upon resolution.
INVESTIGATING
4 days ago - at 01/27/2026 01:23PM
SailPoint is investigating an issue with Search and Identity Profiles in Identity Security Cloud, that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Latest SailPoint outages
Performance degradation in the US-East-1 region - 3 days ago
Search is experiencing a service degradation where search may be returning stale search results - 8 days ago
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