Outage in SailPoint
Performance degradation in the US-East-1 region
Resolved MinorIncident Report
We are currently investigating reports of performance degradation in the US-East-1 region. Users may encounter delays in Workflows Launcher or executing tasks, such as cancelling aggregations. We are actively working on investigating and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 01/29/2026 03:12PM
This incident has been resolved.
MONITORING
3 days ago - at 01/29/2026 12:47AM
At this time we are seeing systems performing as expected. We will continue to monitor this for the next 24 hours. Customers are encouraged to continue to allow time for systems to catch up if an action was executed during this issue and they are not seeing the desired result quite yet.
IDENTIFIED
3 days ago - at 01/29/2026 12:19AM
The issue has been identified and has been remediated. Due to backlogs created by this event impact is still being observed as systems continue to catch up. Updates will be provided as they become available.
INVESTIGATING
3 days ago - at 01/28/2026 11:50PM
We are currently investigating reports of performance degradation in the US-East-1 region. Users may encounter delays in Workflows Launcher or executing tasks, such as cancelling aggregations. We are actively working on investigating and will provide updates as more information becomes available.
Latest SailPoint outages
Search and Identity Profiles in the staging us-east-1 environment is experiencing a service degradation - 4 days ago
Search is experiencing a service degradation where search may be returning stale search results - 8 days ago
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