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Outage in SailPoint

Identity Security Cloud Production Tenant is currently experiencing a service disruption.

Resolved Minor
February 02, 2026 - Started 12 days ago - Lasted about 6 hours
Official incident page

Incident Report

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers accessing the ISC production tenant. We are working to address the service disruption and will provide an update once it is resolved.
Components affected
SailPoint N. Virginia us-east-1 SailPoint N. Virginia us-east-1 SailPoint N. Virginia us-east-1 SailPoint N. Virginia us-east-1 SailPoint Frankfurt eu-central-1 SailPoint Frankfurt eu-central-1 SailPoint Frankfurt eu-central-1 SailPoint Frankfurt eu-central-1

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/02/2026 02:15PM

The SailPoint team has mitigated the service disruption with Identity Security Cloud Production Tenant.

INVESTIGATING 12 days ago - at 02/02/2026 12:31PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/02/2026 08:57AM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/02/2026 08:38AM

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers accessing the ISC production tenant. We are working to address the service disruption and will provide an update once it is resolved.

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