Outage in SailPoint
Identity Security Cloud staging environment is currently experiencing a service disruption due to a failure in SAML authentication.
Resolved MinorIncident Report
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, preventing them from performing SAML authentication in the staging environment. We are working to resolve the service disruption and will provide an update once it is resolved.
Components affected
SailPoint N. Virginia us-east-1 SailPoint Frankfurt eu-central-1 SailPoint London eu-west-2 SailPoint Sydney ap-southeast-2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/04/2026 09:52AM
The SailPoint team has mitigated the service disruption with SAML authentication in the Identity Security Cloud staging environment.
INVESTIGATING
3 months ago - at 02/04/2026 09:33AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/04/2026 09:25AM
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, preventing them from performing SAML authentication in the staging environment. We are working to resolve the service disruption and will provide an update once it is resolved.
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