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Outage in SailPoint

Identity Security Cloud is currently experiencing a service disruption.

Resolved Major
February 24, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

SailPoint's Identity Security Cloud experienced a major service disruption that impacted some customers for 1.3 hours. The SailPoint team identified the issue, implemented a fix, and successfully mitigated the service disruption. The incident was fully resolved after a brief monitoring period to ensure the fix was effective.

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/24/2026 03:32PM

The SailPoint team has mitigated the service disruption with Identity Security Cloud.

MONITORING about 2 months ago - at 02/24/2026 03:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 02/24/2026 03:13PM

The fix continues to be implemented and is 90% complete.

IDENTIFIED about 2 months ago - at 02/24/2026 02:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 02/24/2026 02:16PM

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

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