Check if Salesforce PROD2 is down, recent outages, user-reported issues, and outages map.
Salesforce PROD2 is working normally
Last checked from Salesforce's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 8 incidents for Salesforce PROD2 since started monitoring Salesforce status in October 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 10 hours
The Salesforce Marketing Cloud Personalization team is investigating a feature degradation for our personalization features. During a feature degradation, end users may see slow or failed Personalization responses. We are investigating the issue, ...
11 months ago · lasted about 9 hours
The Salesforce Marketing Cloud Personalization team is investigating a feature degradation for our triggered campaign features. During a feature degradation, triggered campaigns may be delayed or not sent. We are investigating the issue, and an up...
11 months ago · lasted about 8 hours
The Salesforce Marketing Cloud Personalization team is investigating a feature degradation for our personalization features. During a feature degradation, end users may see slow or failed Personalization responses. We are investigating the issue, ...
We've tracked and collected 8 incidents for Salesforce PROD2 since started monitoring Salesforce status
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Salesforce PROD2 is down. You can check Salesforce PROD2 status and incident details on the top of the page. IsDown continuously monitors Salesforce PROD2 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Salesforce PROD2 seems to be having problems. You can check Salesforce PROD2 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Salesforce PROD2 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Salesforce PROD2 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Salesforce PROD2 last outage was on July 02, 2025 with the title "Marketing Cloud Personalization - Personalization Feature Degradation"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Salesforce with maximum flexibility
IsDown monitors PROD2 for major outages. A major outage is when PROD2 experiences a critical issue that severely affects one or more services/regions. When Salesforce marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Salesforce status page for minor outages. A minor outage is when PROD2 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Salesforce status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Salesforce and all their 3126 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Salesforce and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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