Outage in Salesforce

Marketing Cloud Personalization Triggered Campaign Feature Degradation

Resolved Minor

January 24, 2024 - Started 10 months ago - Lasted about 4 hours

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Outage Details

The Salesforce Marketing Cloud Personalization team is investigating a feature degradation for our triggered campaign features. During a feature degradation, triggered campaigns may be delayed or not sent. We are investigating the issue, and an update will be provided in 30 minutes or sooner as more information is available.

Components affected

Salesforce PROD1 Salesforce PROD2 Salesforce PROD3 Salesforce PROD4 Salesforce PROD5 Salesforce PROD6 Salesforce PROD7

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