Outage in Salesforce

Feature Disruption

Resolved Minor
February 13, 2025 - Started 8 months ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE 8 months ago - at 02/13/2025 07:01PM

A rolling restart across all impacted instances is underway and is expected to restore functionality as it completes on each instance. The restarts are expected to take approximately one hour to complete across all instances.

We’ll provide another update once the rolling restarts have been completed on all instances or sooner if additional information becomes available.

UPDATE 8 months ago - at 02/13/2025 06:31PM

At 16:30 UTC on February 13, we noted a feature disruption impacting Omni-Channel and Salesforce Chat. Users may be unable to log in to Omni-Channel, load Omni-Supervisor, or load Salesforce Chat. The team is currently restarting the impacted services in an attempt to mitigate the issue.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Latest Salesforce outages

Feature Disruption - about 6 hours ago

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