Outage in Salesforce

MuleSoft Feature Disruption

Resolved Minor
March 21, 2025 - Started about 1 month ago - Lasted about 3 hours

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Outage Details

We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Latest Updates ( sorted recent to last )
RESOLVEDFEATUREDISRUPTION about 1 month ago - at 03/21/2025 11:10PM

We’ve confirmed that the solution implemented to mitigate the issue causing the feature disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

IMPLEMENTINGSOLUTIONWORKINGONFIX about 1 month ago - at 03/21/2025 08:41PM

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.

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