Outage in Salesforce
Salesforce Spiff Feature Disruption
Resolved Minor
September 14, 2026 - Started about 5 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
**Salesforce Spiff Feature Disruption** Salesforce Spiff experienced a feature disruption lasting approximately 1.1 hours, during which users faced limited access to statement calculations, reporting, designer, connectors, and syncs. Engineers identified and implemented a mitigation solution, restoring service stability and resolving the incident. A full post-incident investigation is planned to confirm the root cause and establish preventive measures.
There’s a feature disruption affecting Salesforce Spiff. During a feature disruption, end users sometimes can’t access certain aspects of the service including statement calculations, reporting, designer, connectors, and syncs. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
RESOLVEDFEATUREDEGRADATION
about 5 hours ago - at 09/14/2026 04:52PM
We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
INVESTIGATINGPOTENTIALCAUSE
about 5 hours ago - at 09/14/2026 04:42PM
We are investigating a potential cause of the issue.
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