Outage in Salesforce
Service Disruption
Resolved Major
May 15, 2025 - Started 11 months ago
- Lasted about 3 hours
Incident Report
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce FRA90Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
11 months ago - at 05/15/2025 09:06PM
The initial results after completing the server restarts on FRA90 are positive. As a precaution, we are also adding capacity to the instance to avoid a recurrence of the issue.
We will provide an update in 30 minutes or sooner if we have more information.
UPDATE
11 months ago - at 05/15/2025 08:29PM
We completed server restarts on FRA90 and are monitoring the environment for improvements. We will provide an update in 30 minutes or sooner if we have more information.
UPDATE
11 months ago - at 05/15/2025 07:56PM
On May 15, 2025, at 18:00 UTC, we identified a service disruption on FRA90 impacting customers’ ability to access core services.
We are continuing to investigate potential triggers for this issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.
INVESTIGATINGCAUSEOFISSUE
11 months ago - at 05/15/2025 07:26PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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