Outage in Salesforce
Performance Degradation
Resolved Minor
May 27, 2025 - Started 11 months ago
- Lasted about 3 hours
Incident Report
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE
11 months ago - at 05/27/2025 05:39PM
The configuration changes are showing mixed results. We will be performing a rollback to a recent release, which we believe will mitigate the errors or delays when accessing Salesforce services.
We’ll provide an update after the rollback completes or sooner if additional information becomes available.
UPDATE
11 months ago - at 05/27/2025 05:09PM
We continue to investigate the trigger that is causing errors or delays while accessing Salesforce services. Our teams are performing multiple configuration changes in an attempt to mitigate the impact.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
INVESTIGATINGCAUSEOFISSUE
11 months ago - at 05/27/2025 03:35PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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