Outage in Salesforce

Data Cloud Feature Degradation

Resolved Minor
June 05, 2025 - Started 4 months ago - Lasted about 4 hours

Incident Report

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk
Components affected
Salesforce AUS60 Salesforce BRA32 Salesforce GBR124 Salesforce NA241 Salesforce SWE8 Salesforce USA26 Salesforce USA276 Salesforce USA348 Salesforce USA468 Salesforce USA558
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Latest Updates ( sorted recent to last )
UPDATE 4 months ago - at 06/05/2025 04:18PM

Data Cloud customers may encounter failures in their scheduled Segmentation Publishing jobs. We're have identified the issue and working to resolve it.

UPDATE 4 months ago - at 06/05/2025 03:05PM

Data Cloud customers may encounter failures in their scheduled Segmentation Publishing jobs. We are investigating the cause of the issue. We will provide an update within the next 30 minutes, or sooner if more information becomes available. Thank you for your patience as we work to resolve this issue.

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