Outage in Salesforce
Performance Degradation
Resolved Minor
June 26, 2025 - Started 10 months ago
- Lasted about 2 hours
Incident Report
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce IND8STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
10 months ago - at 06/26/2025 02:44PM
We are seeing signs of improvement following the implementation of the rate limit. We are performing additional configuration changes to ensure that the high Central Processing Unit (CPU) load will be reduced, and prevent the impact from recurring.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
UPDATE
10 months ago - at 06/26/2025 02:26PM
Customers are intermittently experiencing performance degradation in IND8s. Investigations have identified high Central Processing Unit (CPU) usage as the trigger. We've implemented a rate limit to restore the CPU to normal levels.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
INVESTIGATINGCAUSEOFISSUE
10 months ago - at 06/26/2025 12:59PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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