Outage in Salesforce
Data Cloud Feature Degradation
Resolved Minor
June 27, 2025 - Started 10 months ago
- Lasted about 16 hours
Incident Report
There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk
Components affected
Salesforce BRA16 Salesforce CAN36 Salesforce CAN44 Salesforce CAN50 Salesforce CAN56 Salesforce CHE16 Salesforce CHE18 Salesforce DEU100 Salesforce DEU118 Salesforce DEU120 Salesforce FRA48 Salesforce FRA52 Salesforce GBR100 Salesforce GBR66 Salesforce GBR98 Salesforce ITA10 Salesforce ITA8 Salesforce NA224 Salesforce NA225 Salesforce NA226 Salesforce NA242 Salesforce SWE24 Salesforce SWE36 Salesforce SWE50 Salesforce SWE62 Salesforce SWE64 Salesforce SWE82 Salesforce USA238 Salesforce USA280 Salesforce USA288 Salesforce USA290 Salesforce USA296 Salesforce USA302 Salesforce USA304 Salesforce USA322 Salesforce USA336 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA408 Salesforce USA410 Salesforce USA418 Salesforce USA424 Salesforce USA472 Salesforce USA552 Salesforce USA574 Salesforce USA576 Salesforce USA592 Salesforce USA600 Salesforce USA606 Salesforce USA612 Salesforce USA620 Salesforce USA624 Salesforce USA674 Salesforce USA686 Salesforce USA704 Salesforce USA720 Salesforce USA778 Salesforce USA864Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
10 months ago - at 06/27/2025 07:49PM
Our engineering team is actively deploying to the canary environments. Once testing is successful, production environments will get the fix. We understand the inconvenience this may cause and sincerely appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to address the situation and will keep you informed of any significant updates.
UPDATE
10 months ago - at 06/27/2025 12:01PM
Our engineering team is actively working on mitigating the issue and making sure everything is resolved as quickly as possible. We understand the inconvenience this may cause and sincerely appreciate your patience and understanding during this time. Please rest assured that we are doing everything we can to address the situation and will keep you informed of any significant updates.
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