Outage in Salesforce

Performance Degradation

Resolved Minor
July 04, 2025 - Started 4 months ago - Lasted 40 minutes

Incident Report

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CAN20S Salesforce CAN26 Salesforce CAN28 Salesforce CAN2S Salesforce CAN34 Salesforce CAN36 Salesforce CAN40 Salesforce CAN42 Salesforce CAN4S Salesforce CAN52 Salesforce CAN6S Salesforce CAN80 Salesforce CAN86S Salesforce CAN8S

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Latest Updates ( sorted recent to last )
UPDATE 4 months ago - at 07/04/2025 04:25PM

At 14:40 UTC, we identified a performance degradation affecting Core services. Customers may experience general slowness, including delays and longer-than-average page load times intermittently. The team is actively exploring multiple strategies to mitigate the issue and restore services as quickly as possible.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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