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Outage in Salesforce

Feature Disruption

Resolved Minor
July 21, 2025 - Started 9 months ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
UPDATE 9 months ago - at 07/21/2025 10:00PM

We noted a feature disruption impacting the Messaging Service, beginning on July 20th at 11:05 UTC. At this time, a subset of customers may be unable to use some channels within the Messaging Service. We are actively working on a configuration change to resolve this issue.

We’ll provide an update once the configuration change is complete, or sooner if additional information becomes available.

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