CRM Analytics Recipes Feature Degradation

The rolling restarts are still underway. As these complete, customers should start to see signs of improvement, and new jobs should work as expected. We continue to monitor the progress of ‌the actions we are taking.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

We have performed a capacity increase, which now requires a rolling restart. While this is in progress, we are monitoring error metrics to validate that these measures are successful.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

At 04:45 UTC on July 22, 2025, we observed a degradation impacting Analytics Recipes jobs.
Our initial investigation indicates that the issue was triggered by capacity constraints. The team is actively working on a fix to resolve the underlying capacity issue.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.