Performance Degradation

We continue to investigate several paths to restore services. The root cause has been identified as a faulty node, and we are actively looking to isolate this as the primary mitigation step. Once this has been completed, we will undertake a period of monitoring to assess service performance.

Thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Our post-restart validations and health metrics are still showing issues on the Hyperforce instances, and we are working on identifying the best solution to mitigate the impact.

Thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

We have identified the potential trigger as a recent deployment, and we initiated restarts as a remediation action. We are monitoring our health metrics for resolution.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

On July 23, at 20:42 UTC, we noted a performance degradation affecting Core services across multiple Hyperforce instances. Customers may experience intermittent connectivity issues or elevated load times. We are actively working to identify the trigger and implement a fix.

We’ll provide an update in 30 minutes or sooner if additional information becomes available. Thank you for your patience as we work to resolve this issue.