Outage in Salesforce

Performance Degradation Intermittent page load errors

Resolved Minor
September 03, 2025 - Started 1 day ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service performance degradation where some users get page load errors. During intermittent page load errors, network latency affects the cloud infrastructure. There can be slow load times and time-out errors. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA9002
Latest Updates ( sorted recent to last )
UPDATE 1 day ago - at 09/04/2025 12:11AM

Our teams continue to investigate the issue. We’ll provide an update in 60 minutes or sooner if additional information becomes available. We apologise for any inconvenience this may be causing your business.

UPDATE 1 day ago - at 09/03/2025 11:40PM

At 16:55 UTC, the Salesforce technology team began investigating reports from customers that they are unable to refresh/restart their sandbox environments. Multiple teams are currently engaged to investigate why these error messages are being received.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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