Outage in Salesforce

Feature Disruption

Resolved Minor
October 09, 2025 - Started about 11 hours ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE about 10 hours ago - at 10/09/2025 02:00PM

Rolling restarts across impacted instances are ongoing. Service levels and metrics are improving.
We will provide an update in 30 minutes or sooner as additional information is available.

UPDATE about 10 hours ago - at 10/09/2025 01:19PM

We have identified a feature disruption impacting multiple services. Customers may experience failures in services requiring KMS for data encryption/decryption.
We are actively engaged and are in the process of restarting the service to resolve the issue.

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