Outage in Salesforce

Feature Disruption

Resolved Minor

October 09, 2025 - Started 6 months ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce DEU118 Salesforce DEU120 Salesforce DEU122 Salesforce DEU124 Salesforce DEU126 Salesforce DEU128 Salesforce DEU12S Salesforce DEU14S Salesforce DEU16S Salesforce DEU20S Salesforce DEU2S Salesforce DEU36 Salesforce DEU38 Salesforce DEU46 Salesforce DEU48S Salesforce DEU4S Salesforce DEU100 Salesforce DEU102 Salesforce DEU104S Salesforce DEU106 Salesforce DEU108 Salesforce DEU10S Salesforce DEU110 Salesforce DEU112 Salesforce DEU114S Salesforce DEU116S Salesforce DEU50S Salesforce DEU52 Salesforce DEU54 Salesforce DEU56 Salesforce DEU58 Salesforce DEU60 Salesforce DEU62S Salesforce DEU66 Salesforce DEU68 Salesforce DEU6S Salesforce DEU70 Salesforce DEU72 Salesforce DEU74 Salesforce DEU76 Salesforce DEU78 Salesforce DEU84 Salesforce DEU86 Salesforce DEU8S Salesforce DEU90 Salesforce DEU92 Salesforce DEU94 Salesforce DEU96

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Latest Updates ( sorted recent to last )

UPDATE 6 months ago - at 10/09/2025 02:00PM

Rolling restarts across impacted instances are ongoing. Service levels and metrics are improving.
We will provide an update in 30 minutes or sooner as additional information is available.

UPDATE 6 months ago - at 10/09/2025 01:19PM

We have identified a feature disruption impacting multiple services. Customers may experience failures in services requiring KMS for data encryption/decryption.
We are actively engaged and are in the process of restarting the service to resolve the issue.

Latest Salesforce outages

Feature Degradation - about 20 hours ago

MuleSoft performance degradation - 1 day ago

Performance Degradation - 2 days ago

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