Outage in Salesforce

Feature Disruption

Resolved Minor
October 29, 2025 - Started about 15 hours ago - Lasted 28 minutes

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CAN20S Salesforce CAN26 Salesforce CAN28 Salesforce CAN2S Salesforce CAN34 Salesforce CAN36 Salesforce CAN38 Salesforce CAN40 Salesforce CAN42 Salesforce CAN44 Salesforce CAN46 Salesforce CAN48 Salesforce CAN4S Salesforce CAN50 Salesforce CAN52 Salesforce CAN54 Salesforce CAN56 Salesforce CAN6S Salesforce CAN70S Salesforce CAN80 Salesforce CAN86S Salesforce CAN8S Salesforce USA1 Salesforce USA220 Salesforce USA222S Salesforce USA240S Salesforce USA242S Salesforce USA244S Salesforce USA246S Salesforce USA248S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA260S Salesforce USA2S Salesforce USA312 Salesforce USA314 Salesforce USA316 Salesforce USA318 Salesforce USA320 Salesforce USA322 Salesforce USA324 Salesforce USA326 Salesforce USA328 Salesforce USA330 Salesforce USA332 Salesforce USA334 Salesforce USA336 Salesforce USA338 Salesforce USA340 Salesforce USA342 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA350 Salesforce USA352 Salesforce USA354 Salesforce USA356 Salesforce USA358 Salesforce USA360 Salesforce USA366S Salesforce USA372 Salesforce USA374 Salesforce USA376 Salesforce USA384 Salesforce USA3S Salesforce USA80S Salesforce USA856 Salesforce USA870S Salesforce USA872S Salesforce USA874S Salesforce USA876 Salesforce USA878

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Latest Updates ( sorted recent to last )
UPDATE about 15 hours ago - at 10/29/2025 03:49PM

As of October 29 at 11:36 UTC, we noted a feature disruption impacting Agentforce across multiple production environments. Customers may experience issues running Agentforce agents, including errors when executing prompts in the Agent Builder screen. The potential trigger has been identified, and engineering teams are actively working to implement a fix.

We will provide an update in 30 minutes or sooner if additional information becomes available.

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