Outage in Salesforce
Feature Degradation
Resolved Minor
December 19, 2025 - Started 20 days ago
- Lasted about 4 hours
Incident Report
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA9906S Salesforce USA9916S Salesforce USA9004S Salesforce USA9006S Salesforce USA9010S Salesforce USA9012S Salesforce USA9016S Salesforce USA9018S Salesforce USA9404S Salesforce USA9406SNeed to monitor Salesforce outages?
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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTIONWORKINGONFIX
20 days ago - at 12/19/2025 10:05AM
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
20 days ago - at 12/19/2025 09:32AM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
20 days ago - at 12/19/2025 09:02AM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
20 days ago - at 12/19/2025 08:32AM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
20 days ago - at 12/19/2025 08:03AM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
20 days ago - at 12/19/2025 07:33AM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
UPDATE
20 days ago - at 12/19/2025 07:04AM
We’re investigating an issue affecting Agentforce services on sandbox environments. At this time, there is disruption in the ability of create custom context variables due to the 'Data Type'
dropdown not populating values. We have identified a fix, and are working towards the resolution.
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