Outage in Salesforce
Marketing Cloud Personalization Service Disruption
Resolved Major
December 30, 2025 - Started about 2 hours ago
- Lasted 9 minutes
Incident Report
The Salesforce Marketing Cloud Personalization team is investigating a service disruption in this instance. During a service disruption, end users may be unable to log in to Marketing Cloud Personalization systems as well as see errors from event and personalization services. We are investigating the issue, and an update will be provided in 30 minutes or sooner as more information is available.
Components affected
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