Outage in Salesforce

Feature Disruption

Resolved Minor

January 23, 2026 - Started 1 day ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce USA1 Salesforce USA2S Salesforce USA3S Salesforce USA220 Salesforce USA240S Salesforce USA242S Salesforce USA244S Salesforce USA246S Salesforce USA248S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA260S Salesforce USA312 Salesforce USA314 Salesforce USA316 Salesforce USA318 Salesforce USA320 Salesforce USA322 Salesforce USA324 Salesforce USA326 Salesforce USA328 Salesforce USA330 Salesforce USA332 Salesforce USA334 Salesforce USA336 Salesforce USA338 Salesforce USA340 Salesforce USA342 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA350 Salesforce USA352 Salesforce USA354 Salesforce USA356 Salesforce USA358 Salesforce USA360 Salesforce USA366S Salesforce USA372 Salesforce USA374 Salesforce USA376 Salesforce USA384 Salesforce USA80S Salesforce USA222S Salesforce USA856 Salesforce USA870S Salesforce USA872S Salesforce USA874S Salesforce USA876 Salesforce USA878

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Latest Updates ( sorted recent to last )

UPDATE 1 day ago - at 01/23/2026 03:43PM

At 12:00 UTC on January 23, 2026, we became aware of an issue impacting Data 360 where customers cannot run their segmentation jobs. We are addressing database connection issues that prevent segmentation jobs from completing and restarting services to restore functionality. We'll provide an update in 30 minutes or sooner if additional information becomes available.

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